ANY QUESTIONS? Where is Bass Pro Shops Outdoor World? Where is the Food Court? Where is Rainforest Cafe? Are pets allowed in the Center? Which banks provide the ATM machines and what type of cards can be used? Can I purchase a Gift Card on-line? Where are the payphones located?
Click below to find the answers to the most frequent questions from shoppers just like you!
Bass Pro Shops Outdoor World is located in District 8. They also have an exterior entrance near Entry 8 on the I-75 side of the shopping center.
The Food Court is located between Districts 6 and 7.
Rainforest Cafe is located in District 7 just inside of Entry 7 on the I-75 side of the shopping center.
Only service dogs are allowed in the Center. All other pets brought into the Center must be in an enclosed carrier and approved by the Mall Management Office.
Bank of America is the ATM machine provider at Great Lakes Crossing. At this time, these machines will accept Visa, MasterCard, American Express, Discover, Quest, Plus, Star, Maestro and Cirrus.
Yes, you may purchase a mall Gift Card online from the Great Lakes Crossing website. Click on the "Gift Card" link and you will be directed to the correct page to order a gift card.
There are payphone throughout the mall:
Where is your lost and found?
At Great Lakes Crossing's Security Office located in District 2 between Entry 1 & 2.
Do you have lockers?
There are lockers for easy shopping throughout the mall.
- Location 1 - Entry 1
- Location 2 - Entry 2
- Location 3 - Food Court; entrance between Kerby's Koney and Japan Cafe'
- Location 4 - Entry 4
- Location 5 - Entry 8
- Location 6 - Entry 6
What is the distance around the Mall?
One lap with corridors = 1.02 Miles
One lap without corridors = 0.8 Mile
Mall Walker Hours:
Monday - Saturday: 7 am - 9 pm
Sunday: 8 am - 6 pm
Where can I get a stroller/wheelchair?
Guest Services located in District/Entrance 6 provides wheelchairs, amigos and strollers on a first-come, first-serve basis. We recommend you visit early to ensure availability.
Do you charge for shopping bags?
Shopping bags free to registered groups of 10 or more people. Great Lakes Crossing does not sell shopping bags. Click on "group registrations" on the top menu bar to register your group today!
Do you have an elevator?
No elevator needed because we are a one level shopping center!
Do you have ATM machines?
There are ATM machines located throughout the mall.
- Location 1 - District 3 near Neiman Marcus Last Call Clearance Center
- Location 2 - Entry 7 next to GameWorks
- Location 3 - Food Court in front of Edy's Ice Cream
Where can I purchase a mall Gift Card?
The Great Lakes Crossing Mall Gift Cards are available to purchase from Guest Services located in District/Entrance 6. Great Lakes Crossing Gift Cards can be redeemed at all stores and restaurants that accept American Express. Click here for more information regarding our Gift Card program.
What if I can't remember where I parked my vehicle?
Great Lakes Crossing's Security Officers can help you locate your vehicle. See a service representative at Guest Services located in District/Entrance 6. They will contact Security for you.
What if my car won't start in the mall parking lot?
Security provides jumpstarts. Contact a service representative at Guest Services located in District/Entrance 6. They will be more than happy to contact Security for you.
Where are the restrooms?
There are three sets of restrooms throughout the mall. Male, female and family restrooms at all locations.
- Location 1 - Entrance through District 1 & 3
- Location 2 - Entrance through District 4 & 9
- Location 3 - Food Court; entrance between Kerby's Koney and Japan Cafe'